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Join the VisitEngland Visitor Attractions Scheme

We’ll help you improve the visitor experience and maximise the potential of your business

Quality recognition for your visitor attraction

Is visitor attraction assessment and recognition for me?

The quality assessment is designed to help visitor attractions to improve, whether through increased visitor numbers, a more engaged visitor experience or an increase in revenue. Any business can be assessed, as long as it meets our definition of a visitor attraction:

A permanently established excursion destination, a primary purpose of which is to allow public access for entertainment, interest or education and can include places of worship, rather than being primarily a retail outlet or a venue for sporting, theatrical or film performances. It must be open to the public for published periods of the year and should be capable of attracting day visitors or tourists, as well as local residents.

Activities and tours

For attractions that provide an activity as the primary focus of their business, such as a zip wire ride or a horse riding experience, an activity-based assessment will be carried out by the assessor. A tour assessment is for those businesses that offer a tour as their primary or sole experience. Any type of tour can be scored, including bus tours, walking tours and boat tours.

Assessment levels

There are 2 different levels of assessment for Visitor Attractions:

  • Quality Assessed – a full assessment with no star rating
  • Visitor Ready – an entry-level digital accreditation scheme

Stand out in a crowded market

Attract more guests and continuously improve your
business with our range of services

Quality assessed

Get recognised for your quality with our independent evaluation process.

Increased visibility

Reach potential guests through RatedTrips.com and this website

Expert feedback

Benefit from constructive insight and actionable advice from our professional assessors.

Stay ahead

Access training and webinars to keep your business at the forefront of excellence.

Get awards

Discover your award eligibility and gain critical PR coverage for your business.

Competitive edge

Access our industry links – use our business support hub and scheme partner discounts.

Your benchmark

for success

We assess visitor attractions under a set of quality standards agreed by an independent Quality Advisory Board.

One of our professional assessors will visit

They will discuss their assessment and provide constructive feedback

‘Quality Assessed’ meets minimum required standards without stars awarded

The assessment is tailored to the type of experience you offer visitors

Assessors will look at the following areas: the welcome; presentation of the attraction; housekeeping throughout the venue or areas; how you tell your story; catering and retail; staff efficiency and customer care knowledge

Visitor attractions assessed under the scheme will be ‘approved’ by VisitEngland

Read the Visitor Attraction quality standards

Join today

Fill in your details below and we’ll contact you about the next steps on your path to VisitEngland quality assessment.

Choose your assessment type to get started

Town / City
Postcode
County
Country
Invalid UK phone number
Please provide a valid email address.
Please provide a valid website URL starting with http:// or https://.

Ownership details

Extra information

Please tell us if you are the new owner of the property.
Please tell us if you are the new owner of the property.
Please select Yes or No before submitting.
Please confirm if the property had a previous owner.
Please confirm if the property had VisitEngland Rating under the previous owner.
Please select Yes or No before submitting.
Do you hold any rating with other organisations? (e.g., VisitEngland, Visit Wales).
Do you hold any rating with other organisations? (e.g., VisitEngland, Visit Wales).
Please select Yes or No before submitting.

Frequency of visit

An annual fee is applicable to all participants, even if you choose to have a visit every other year. If you choose to have a visit every other year, you pay 30% less annually than those that choose to receive a visit every year.

Please select one option.

Would you like a purchase order number to be included on your invoice(s)?

Please select one option.

If you would like a PO included, send it to visitenglandassessmentservices.com

The subscription fee is based on annual visitor numbers, the adult admission charge and whether the annual or biennial visit pattern is chosen...

Family visit assessment

Please note: a family visit depends on the availability of a suitable assessor...

Please select one option.

Declarations

Search for a visitor attraction

VisitEngland Assessment Services
Grove House, Lutyens Close,
Lychpit, Basingstoke RG24 8AG

Tel: 01256 338 350

Email

 

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About us

At VisitEngland Assessment Services we want to help you give your business a boost. We’ll help you meet the highest quality standards and increase visitor satisfaction. We offer expert advice, support and assessments for tourism and hospitality businesses.

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